Privacy policy

Introduction

These privacy practices apply to your use of the Website shopflint.co operated by Flint AU Pty Ltd (ABN 44 656 209 399) (“we”, “us” or “our”). By accessing and using the Website, you consent to the collection, use, disclosure, and handling of your personal information in accordance with this Privacy Policy.

Flint AU Pty Ltd complies with the Privacy Act 1988 (the Act) when dealing with personal information. Personal information is information about an identifiable individual (a natural person).

This policy sets out how we collect, use, disclose, and protect your personal information. This policy does not limit or exclude any of your rights under the Act. For further information on the Act, see https://www.ag.gov.au/rights-and-protections/privacy.

Changes to this Policy

We may change this policy by uploading a revised policy onto the Website. Any change will apply from the date we upload the revised policy.

Who We Collect Personal Information From

We collect personal information about you from:

A. You, when you provide that personal information to us, including via the Website and any related service, through any registration or subscription process, through any contact with us (e.g., telephone call or email), or when you buy or use our services and products; and

B. Third parties where you have authorised this or the information is publicly available.

Where possible, we will collect personal information directly from you.

How We Use Your Personal Information

We may use your personal information to:

A. Verify your identity;
B. Provide products to you;
C. Market our services and products to you, including contacting you electronically (e.g., by text or email);
D. Improve the products and services that we provide to you;
E. Bill you and collect money you owe us, including authorising and processing credit card transactions;
F. Respond to communications from you, including complaints;
G. Conduct research and statistical analysis (on an anonymised basis);
H. Protect and/or enforce our legal rights and interests, including defending any claim; and
I. Any other purpose authorised by you or the Act.

Disclosing Your Personal Information

We may disclose your personal information to:

A. Any business that supports our services and products, including any person that hosts or maintains any underlying IT system or data centre that we use to provide the Website or other services and products;
B. Other third parties (for anonymised statistical information);
C. A person who can require us to supply your personal information (e.g., a regulatory authority);
D. Any other person authorised by the Act or another law (e.g., a law enforcement agency);
E. Any other person authorised by you; and
F. A business that supports our services and products may be located outside Australia, which may mean your personal information is held and processed outside Australia.

Protecting Your Personal Information

We take reasonable steps to keep your personal information safe from loss, unauthorised access, or other misuse.

Accessing and Correcting Your Personal Information

Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information. Before you exercise this right, we may require evidence to confirm that you are the individual to whom the personal information relates.

In respect of a correction request, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction. If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction.

To exercise either of these rights, email us at hello@shopflint.com.au, providing evidence of your identity and the details of your request.

We may charge reasonable costs for providing copies of your personal information or correcting it.

Internet Use

While we take reasonable steps to maintain secure internet connections, providing personal information over the internet is at your own risk.

If you post personal information on the Website’s review panel, you acknowledge that the information will be publicly available.

If you follow a link on the Website to another site, that site will have its own privacy policy. We recommend reviewing it before providing personal information.

We use cookies (an alphanumeric identifier that we transfer to your computer’s hard drive to recognise your browser) to monitor your use of the Website. You may disable cookies via your browser settings, although this may limit some Website features.